Refund policy

🔁 RETURN & REFUND POLICY

Last updated: 4/20/2026

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns

  • You have 14 days from delivery to request a return.
  • Items must be unused, unworn, and in original packaging with tags attached.
  • Certain items (final sale, gift cards, or worn items) are not eligible for return.

Refunds

  • Once your return is received and inspected, we’ll notify you.
  • If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

  • We only replace items if they are defective or damaged.
  • For sizing issues, we recommend placing a new order and returning the original.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Start a Return

Email us at vemoraapparel@gmail.com with:

  • Order number
  • Reason for return
  • Photos (if damaged)